Privacy Policies
Effective Date: June 21, 2025
At Feozan, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.feozan.com, make a purchase, or interact with us online.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using the site.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
- Technical Data: IP address, browser type, referring/exit pages, device information, and cookies.
- Usage Data: Pages visited, items viewed, time spent on pages, and other site interaction details.
- Optional Data: Information you provide through contact forms, surveys, reviews, or customer support queries.
2. How We Use Your Information
We use your data for the following purposes:
- To process and fulfill orders or service requests
- To personalize your browsing and shopping experience
- To send order updates, support responses, or promotional emails (you can opt-out anytime)
- To improve our website, services, and user experience
- To prevent fraud or misuse of our platform
- To comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and remember preferences.
You can disable cookies through your browser settings, but this may affect the functionality of some parts of our site.
4. Sharing of Information
We do not sell or rent your personal data.
However, we may share it with:
- Trusted service providers (e.g. payment gateways, logistics partners, IT providers) to help fulfill our services
- Government or legal authorities, when required by law or to protect our legal rights
- Marketing tools (with your consent) to provide personalized offers or updates
All third parties are obligated to handle your data securely and for authorized purposes only.
5. Data Security
We implement appropriate security measures, including SSL encryption and secure servers provided through our trusted hosting platform, to safeguard your personal data from unauthorized access, alteration, disclosure, or loss. Our website infrastructure benefits from our hosting providers robust security protocols and regular data backups.
Despite our best efforts, no online platform can guarantee 100% security, so we encourage you to use strong passwords and secure your devices.
6. Your Rights and Choices
You have the right to:
- Access or update your personal information
- Request deletion of your account or data
- Opt-out of promotional emails (via the unsubscribe link or by contacting us)
To exercise any of these rights, please email us at support@feozan.com.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
8. Links to Third-Party Sites
Feozan.com may contain links to third-party websites (e.g., payment gateways or partner sites). We are not responsible for the privacy practices of these external sites. Please review their privacy policies independently.
9. Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors.
10. International Users
As Feozan operates in India and Qatar, your information may be processed in both jurisdictions. By using our site, you consent to the transfer of your data as necessary.
11. Updates to this Privacy Policy
We may update this policy from time to time. All changes will be posted on this page with a revised effective date. Please check back periodically to stay informed.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to contact us at support@feozan.com